Do you know you can actually contact Glo customer service agent directly on WhatsApp, live chat, and via email too? In fact, you can get the Glo customer care number here.
Glo is genuinely the grand masters of data and even airtime as well as bonuses. It gives the cheapest call rate as well as data. The company, however, works effortlessly in offering Nigerians the best, and this cannot be possible without the help of Glo Customer care.
Glo is a Nigerian multi-national telecommunication company which came into existence in August 2003. The company is a child of Mike Adenuga, who happens to be the second richest person in Nigeria.
In every company or organisation, rendering direct service, survival cannot be possible without effective customer care. This is the department that is in charge of attending to the need and complain of customers. For a telecommunication company like Glo, customer care service is essential. The unit is full of professionals who listen to the problem of Glo subscribers and also provide solutions to these problems.
As we know, calling or getting through to customer care representatives in Nigeria is not easy. However, Glo customer care is not as stressful and challenging as most; as you can keep in touch by merely calling, doing live chat or texting them on WhatsApp.
Are you tired of staying on long calls without getting a response or you have a problem with your sim, or you want to move from a tariff to the other, and you don’t know how to? With this post, reaching Glo customer care will be very easy.
How to Reach Glo Customer Care
Glo has over 30 million subscribers in Nigeria, thereby making Glo the second largest telecommunication firm in Nigeria after MTN. With that kind of traffic, problems and tech issues will arise. It is, therefore, imperative to have different channels of communication to reach customer care.
There are various ways through which you can reach the customer care of Glo. They include Glo customer care numbers, Glo self-service codes, Glo retail shops, Glo social media handles, and Glo email address, among other ways.
Customer Care Numbers
Customer care number is the most popular way of getting help from telecommunication companies. Most people in Nigeria are quick to dial these numbers at the slightest issues. Glo customer service is available 24hours with well- trained staff
Even I am a victim of this. Any slight problem with my sim, data subscription or tariff plan, and I’m calling the numbers. This is to show you how important customer care numbers are.
For corporate clients, they can reach these professionals by dialling 200 while both prepaid and postpaid customers will dial 121. Calls to these numbers are free. To avoid the long calls when you dial 121 or 200, you can call 171.
What is Glo customer care number?
If you have internet related problems, you can go straight by dialling 444. However, you can call the customer service with other networks by dialling 08050020121 or 08050020200 within Nigeria. If you are outside the country, you should dial +2348050020121 or +2348050020200.
In some situations, you don’t need to call or speak with customer service representatives. There are codes to dial on your phone, and with that, the system help will put you through. You can try 121 and 200. You can also make do with 500, and this comes with language options. They are :
- 5001 for English
- 5002 for Yoruba
- 5003 for Hausa
- 5004 for Igbo
Glo simplified this service to the least such that language is never a barrier to get whatever you want to be done.
Aside from the customer care numbers or the shortcodes, you can walk into any retail shops to get solutions to your problems. There are over a hundred physical Glo shops in Nigeria. Major cities in Nigeria has at least two of such stores.
If you need any information about tariffs, data plans, data bundles and other Glo packages, Glo retail shop should be your next stop. Also if you need Glo modems, sim card, phones and other branded items from Glo, you can get them there.
Virtually everyone has an Email or Gmail or even yahoo mail. If you are not interested in the stress of calling the customer care numbers, dialling short codes or you don’t have the time to visit the Glo outlets around, you can simply push a mail to them.
The following are emails with which you can send your complaints.
Glo Live Chat
If you don’t want to have any business with calls, emails or shortcode, you can live chat the customer care. You can do that by visiting the website. Click on the chat icon, after which you will be connected to a customer care agent after a while.
With that, you can ask questions with the box that pops up, and it will be solved professionally.
Glo Social Media Handles
In this age where prominence has been given to social media, even organisations have active social media handles and Glo is not left out. The social media presence of Glo is bustling, so you can use that to solve problems and talk to customer care.
On the social media pages like Twitter and Instagram, you can post your query after which an agent will attend to you as soon as possible. However, the Instagram and Twitter links to Glo customer care accounts are below
While on Whatsapp, you can chat with customer agents directly with 08050020121 or 08050020200 if you are within Nigeria. However, if you are outside the country, you can reach Glo customer agents on +2348050020121 or +2348050020200.
You can pick one of these ways to contact the Glo customer care agents. It’s either you speak, chat, text or send a mail to the customer care agents.
Benefits of Using Glo Customer Care
There are numbers of benefits that comes with Glo customer service and they include:
- Accessible anytime and anywhere, besides it can be reached from anywhere in the world.
- Quick response is assured as you don’t have to be on a long call anymore with an agent.
- Learn about tariff, plans, promos and offers.
- Professional Solutions to problems instantly
- Use any channel convenient to reach due to the numerous channels available.
- Most channels are charges free, aside from calls from other network and outside the country.
- No Language barrier because of the language options available on the network.
Getting through to customer agents for Glo subscribers comes with options. Now that you know what to do to contact the customer service using your convenient channel and the benefits of the customer care, get your problems solved today, as these trained personnel are waiting for you to contact them. Still waiting? Rule your world now!
If you have friends who are Glo subscribers, make sure to refer them to this post!