Glo Customer Care Number, Live Chat and WhatsApp Number

glo-Glo Customer Care Number, Live Chat, WhatsApp Number

Do you know you can actually contact Glo customer service agent directly on WhatsApp, live chat, and via email too? In fact, you can get the Glo customer care number here.

Glo is genuinely the grand masters of data and even airtime as well as bonuses. It gives the cheapest call rate as well as data. The company, however, works effortlessly in offering Nigerians the best, and this cannot be possible without the help of Glo Customer care.

Glo is a Nigerian multi-national telecommunication company which came into existence in August 2003. The company is a child of Mike Adenuga, who happens to be the second richest person in Nigeria.

In every company or organisation, rendering direct service, survival cannot be possible without effective customer care. This is the department that is in charge of attending to the need and complain of customers. For a telecommunication company like Glo, customer care service is essential. The unit is full of professionals who listen to the problem of Glo subscribers and also provide solutions to these problems.

As we know, calling or getting through to customer care representatives in Nigeria is not easy. However, Glo customer care is not as stressful and challenging as most; as you can keep in touch by merely calling, doing live chat or texting them on WhatsApp.

Are you tired of staying on long calls without getting a response or you have a problem with your sim, or you want to move from a tariff to the other, and you don’t know how to? With this post, reaching Glo customer care will be very easy.

glo customer care 2020

How to Reach Glo Customer Care

Glo has over 30 million subscribers in Nigeria, thereby making Glo the second largest telecommunication firm in Nigeria after MTN. With that kind of traffic, problems and tech issues will arise. It is, therefore, imperative to have different channels of communication to reach customer care.

Also Read: MTN Cheap Tariff Plans and Migration Codes to Port

There are various ways through which you can reach the customer care of Glo. They include Glo customer care numbers, Glo self-service codes, Glo retail shops, Glo social media handles, and Glo email address, among other ways.

 Customer Care Numbers

Customer care number is the most popular way of getting help from telecommunication companies. Most people in Nigeria are quick to dial these numbers at the slightest issues. Glo customer service is available 24hours with well- trained staff

Even I am a victim of this. Any slight problem with my sim, data subscription or tariff plan, and I’m calling the numbers. This is to show you how important customer care numbers are.

For corporate clients, they can reach these professionals by dialling 200 while both prepaid and postpaid customers will dial 121. Calls to these numbers are free. To avoid the long calls when you dial 121 or 200, you can call 171.

What is Glo customer care number?

If you have internet related problems, you can go straight by dialling 444.  However, you can call the customer service with other networks by dialling 08050020121 or 08050020200 within Nigeria. If you are outside the country, you should dial +2348050020121 or +2348050020200.

 Self-Service Codes

In some situations, you don’t need to call or speak with customer service representatives. There are codes to dial on your phone, and with that, the system help will put you through. You can try 121 and 200. You can also make do with 500, and this comes with language options. They are :

  • 5001 for English
  • 5002 for Yoruba
  • 5003 for Hausa
  • 5004 for Igbo

Glo simplified this service to the least such that language is never a barrier to get whatever you want to be done.

 Retail Shops

Aside from the customer care numbers or the shortcodes, you can walk into any retail shops to get solutions to your problems. There are over a hundred physical Glo shops in Nigeria. Major cities in Nigeria has at least two of such stores.

If you need any information about tariffs, data plans, data bundles and other Glo packages, Glo retail shop should be your next stop. Also if you need Glo modems, sim card, phones and other branded items from Glo, you can get them there.


Virtually everyone has an Email or Gmail or even yahoo mail. If you are not interested in the stress of calling the customer care numbers, dialling short codes or you don’t have the time to visit the Glo outlets around, you can simply push a mail to them.

The following are emails with which you can send your complaints.

 Glo Live Chat

If you don’t want to have any business with calls, emails or shortcode, you can live chat the customer care. You can do that by visiting the website. Click on the chat icon, after which you will be connected to a customer care agent after a while.

With that, you can ask questions with the box that pops up, and it will be solved professionally.

Glo Social Media Handles

In this age where prominence has been given to social media, even organisations have active social media handles and Glo is not left out. The social media presence of Glo is bustling, so you can use that to solve problems and talk to customer care.

On the social media pages like Twitter and Instagram, you can post your query after which an agent will attend to you as soon as possible. However, the Instagram and Twitter links to Glo customer care accounts are below

While on Whatsapp, you can chat with customer agents directly with 08050020121 or 08050020200 if you are within Nigeria. However, if you are outside the country, you can reach Glo customer agents on +2348050020121 or +2348050020200.

You can pick one of these ways to contact the Glo customer care agents. It’s either you speak, chat, text or send a mail to the customer care agents.

Benefits of Using Glo Customer Care

There are numbers of benefits that comes with Glo customer service and they include:

  1. Accessible anytime and anywhere, besides it can be reached from anywhere in the world.
  2. Quick response is assured as you don’t have to be on a long call anymore with an agent.
  3. Learn about tariff, plans, promos and offers.
  4. Professional Solutions to problems instantly
  5. Use any channel convenient to reach due to the numerous channels available.
  6. Most channels are charges free, aside from calls from other network and outside the country.
  7. No Language barrier because of the language options available on the network.


Getting through to customer agents for Glo subscribers comes with options. Now that you know what to do to contact the customer service using your convenient channel and the benefits of the customer care, get your problems solved today, as these trained personnel are waiting for you to contact them. Still waiting? Rule your world now!

If you have friends who are Glo subscribers, make sure to refer them to this post!

29 thoughts on “Glo Customer Care Number, Live Chat and WhatsApp Number”

  1. Mr Musa Rimamtari Adamu

    I reported an issue of unable to make calls and was asked to recharge my glo line and try to make which I did and still not working. The respond I got was deduction from my glo account I tried calling back but was disconnected completed. Report made on 22/5/22 and was deducted on 23/5/22. The balance in my glo account before the detection is 850 naira only. Customers are suppose to enjoy the services not been defraud this is not the glo I usually been proudly of

  2. Muhammad Kudu Muhammad

    I have been buying data up to #500 and above, but it used to run over without having used of it due to network on Data. I tried the customer care about it but nothing done. This issue make me buy another Glo line but the same.

  3. Omowumi Oluwaranti

    It is very disappointing that GLO network deduct my airtime arbitrarily despite incessant warning o this. Please bail me out of this problem. Thanks.

  4. I urgently need to talk with a glo agent. I can’t call with my sim yet am still using the sim to browse and there’s enough credit there.

  5. I load card of 520 for subscription but i cant found it what a bad sim and bad network.i guess glo become shit I want my card back 09054582420

  6. Glo sim is shit I hate it I load 520 on my phone,I can’t found my card ,I believe glo has changed.bad vibes……..big shit

  7. Azubuihe Dominic Ndubuisi

    my glo data (7.7G) get exhausted after 5 days which has not been happening before now. i have been using my phone as normal .i.e no movie and video. i have checked my data usage apps, WhatsApp consume more of my data which I cannot phantom the reason as i don’t stream videos or movies.

  8. Arowolo Sunday oyeyemi

    My sim card was stolen since December , till now I can’t get It back from glo is painful…. Plc my glo number is 08059777704 I need this line ….. Pls what can I dó?

  9. Please i couldn’t make calls, text messages talk more of receiving calls or messages. İ have tried calling customer care line yet to no avail. İ have even linked my nin to my line. No way. Please help me out it is my business line. 0705 987 6415

  10. Amakwe chinenye

    please glo deactivate my number 08114132352 and i can not contact customer care, please help me i need to register my nin number with my sim card before federal government block all sim card

  11. Pls kindly send PUK numbers to this CUG Glo line(08070893320) my small boy tampered with my phone as result of that the sim keep requesting for PUK numbers, the line was rigistered by my employer(Nigerian Bottling Company). Thanks.

  12. Olabisi Kolawole

    I have dailed the NIN code several times to Link my glo number but is not working, what am getting in response is that the 11 digits NIN you dailed is not correct and I didn’t dailed any digits I only Dail the code*3 46# just to know my nin number. Please help me to get my nin number, I don’t want my glo number to be blocked, when I did my MTN line it was successful immediately, I don’t want my glo number blocked please help.

    1. Hello Kolawole, please contact their customer care. We displayed the number in this article. You can chose to chat with Glo live as well. I’m sure they’d help.

  13. Abimifoluwa Samuel

    For those of us outside the country, how do we do this NIN thing, because there is no glo network here at all, i specifically use WhatsApp and wifi for anything i want to do and now I’m hearing about NIN updates. Kindly reply

  14. Good Evening, I have my special glo called tone which I paid for every month, the glo use to give me another one which I didn’t subscribe to but deducts my Money monthly as well making two deductions. Quite unfair. Kindly Stop giving what I didn’t ask for please

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